>Riding like a kid is encouraged here! Leave your work at home. If you aren’t having fun while on a bicycle then you need to ‘check yo self!’
>Reservations are highly recommended during the peak seasons of Spring and Fall. When reserving a demo/rental please note that the first two days are charged at the time of reservation and are NON-REFUNDABLE. Store credit or a rain check is offered if something beyond your control comes up. (Refunds are NOT given in the rare event that it actually rains- we can’t control the weather!)
>Our rental day is from 9am-5pm. We use the last hour of our business day to get the bikes ready for the next day of use. If you rent a bike for multiple days, it is due back by 5pm on the last day of the rental period.
>Demo–We offer up to $200 of your rental fees toward the purchase of the bike you rented or a new one. Often the bike you rode is available for purchase and the price is prorated according to how many times it has been ridden. Our demo bikes range from $2400 to $6000, a substantial investment if you are looking to buy. Actually riding the bike you’re interested in on REAL bike trails will give you the confidence to make a good buying decision.
>Helmets and Tube Repair Kits are included in the rental price. We only charge you for the spare tube if you use it, and even that is included should you choose to purchase our $5 damage protection plan. Info on that below….
>Pedals–We have Shimano SPD, Flat Pedals, and a limited number of Crank Bros Candy and Time pedals for your rental at no extra charge. Consider bringing your own pedals and shoes for maximum comfort and familiarity.
>Brakes–In Europe, Australia, and NZ, the front brake is on the right hand of the bar. Not all brakes are easily switched from side to side. If you request a brake switch that requires a brake line swap, there will be a charge to bleed the brake system. Let us know ahead of time and we can put you on a bike that is easily swapped at no charge.
>Damage–Western Colorado trails are challenging. We have rocks! Sometimes people crash into rocks. Whatever the situation, you are responsible for damage to our bikes. You will be given a chance to test ride your bike before you head to the trails. ALL bikes are washed, tuned and inspected after every rental. We take good care of our bikes and are proud of how good they look!
>We offer an optional damage protection policy that can be purchased before you ride so that all or most of the costs of an unfortunate crash are mitigated. For $5 per day we will cover the first $100 of damage to a bike and that even includes an inner tube should you have a flat! For damage that comes to $101-$400, you would only pay 40% of retail price and for damage from $401-$2000, you would pay 50% of retail price. If a total loss of your rental bike should occur (yes unfortunately bikes have flown off of cliffs and cars) you would be responsible for only 50% of the bike’s total retail price instead of the full amount. Details and terms and conditions can be viewed before you pick up your bike and we can answer any questions you may have. We think our Damage Protection Plan is a good idea, as most repairs are well under the $100 mark, and most are just inner tubes which would cost $7 anyway. Regardless of whether you purchase damage protection or not, YOU are responsible for the bike you rent. We aren’t out to gouge anyone, we just want to keep our fleet looking and riding great so that you have a great time in Fruita.
>Rain!–It doesn’t rain here in the desert very often. But when it does, it is NOT GOOD! Our soil turns to a mud that has the consistency of peanut butter and weighs about ten times as much. Wheels won’t roll through bike frames, and trails are rutted badly. On the bright side though, our soil dries out very quickly. Often rain in the morning means sweet, tacky dirt in the afternoon. Please use good judgement and don’t ride when our trails are wet. We update our Facebook page often with trail conditions, or you can call us for the latest information.
>Shipping Personal Bikes–Should you choose to ship your own bike to us and NOT rent one of our amazing bikes, please call first. We charge $15 to hold a box, and other fees apply should you want us to build or tune your bike upon arrival. We need to get info from you before you ship. We’ll need a minimum of your name and phone number on the box so we don’t spend an hour trying to find out whose box just arrived with no info on it. Also, shipping rates have sky-rocketed, for most vacations it can be cheaper to rent, and it’s fun to try new bikes anyway, right?
>Bike parts kits are subject to change as needed.